Privacy & Policy 

At British Airport Transfer, we are dedicated to earning and maintaining the trust of our website visitors and service users. We want to assure you that we do not buy, sell, rent, or trade email lists with other companies or businesses for marketing purposes.

This Privacy Policy outlines in detail when and why we collect your personal information, how we use it, the limited circumstances in which we may share it, and the measures we take to keep it secure.

For any data-related inquiries, you can contact us by emailing info@british-airport-transfers.com

Cookies Policy

What are Cookies?

Like most websites, british-airport-transfer.com uses cookies to collect information. Cookies are small data files stored on your computer or other devices (such as smartphones or tablets) as you browse our website. They help remember when your device accesses our website and track necessary information as you navigate between pages (e.g., transfer quote details).

Cookies are essential for the proper functioning of our website, allowing you to generate quotes and complete bookings. They also help tailor the services and advertisements displayed to you, both on our website and other platforms.

Information Collected

Some cookies collect data about browsing and booking behavior when you access our website from the same device. This includes details about pages viewed, quotes generated, and your navigation across our website. However, we do not use cookies to collect or store personal details such as your name, address, or contact information.

How are Cookies Managed?

The cookies stored on your device when you visit our website are managed by:

  • British Airport Transfer ensuring you can generate quotes and place bookings.
  • Third-party services such as Google Analytics, Facebook Pixel, and Twitter Pixel, which collect analytical data for performance tracking.

What are Cookies Used For?

Cookies serve the following purposes:

  • Ensuring the effective operation of our website, including quote generation, bookings, and navigation.
  • Collecting information about your browsing patterns to measure the success of marketing campaigns.

How to Disable Cookies

You can disable cookies by adjusting your web browser settings. The steps vary depending on the browser you use. For more details, search online for instructions on disabling cookies in your preferred browser.

What Happens If I Disable Cookies?

The impact of disabling cookies depends on which cookies you disable:

  • Disabling third-party cookies: You will still be able to generate quotes and place bookings.
  • Disabling all cookies: You will be unable to generate quotes or make bookings, as our website will not function properly.

Our Customer Database

As a data controller under the General Data Protection Regulation (GDPR), we determine how personal data is processed.

Data Storage & Security

Our customer database is securely stored on servers in the United States (USA) and is never transferred, duplicated, or backed up outside the USA. Stringent security measures, including IP locking and a strict “need-to-know” access policy, are in place to prevent unauthorized access.

Who Has Access to Your Data?

Access to customer data is strictly limited:

  • Only a small group of authorized individuals can access raw data.
  • Our booking clerks and finance teams have access to customer details, including names, pickup/drop-off addresses, email addresses, and booking history.
  • Our web development team works with an anonymized version of the database, where all personally identifiable information (names, emails, addresses, phone numbers) is scrambled.

Analytics and Tracking Technologies

Google Analytics

We use Google Analytics to collect standard website usage data, including:

  • Geographical location, operating system, and browser details.
  • Visitor behavior patterns, such as page visits and time spent on the site.

This data is processed anonymously. We do not attempt, nor do we allow Google to attempt, to identify individual visitors.

Who has access to this data?

  • Our internal marketing team Only.

For more details on how Google handles personal data, visit the Google Privacy & Terms page.

Facebook & Twitter Pixel

We use Facebook Pixel and Twitter Pixel to track visitor behavior, such as:

  • Pages visited.
  • Whether a quote was generated or a booking was placed.

This data is processed anonymously, and we do not attempt to identify individual visitors.

If you have any questions regarding our Cookies Policy, please contact us at info@british-airport-transfers.com.